WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
What Personal Data We Collect and WHEN?
In order to provide you with the products or services that you request, we will ask you for certain personal information. For example, when you make purchases, contact our consumer services, request communications, create an account, participate in our events or contests, or use our Websites. This personal information includes your:
-contact information, including name, email, telephone number and shipping and billing address;
-access and account information, including username, password and unique user ID;
-payment information or credit card;
-personal preferences including your wish list, as well as marketing and cookie preferences.
We collect additional personal data from you to enable particular functions within our Websites. For example, we request access to your phone's location data to record your route of execution.
Device identifiers, call status, network access, storage information and battery information; Y
Cookies, IP addresses, reference headers, data that identify your web browser and version, and visit counters and web tags.
We comply with local regulations and do not allow minors to register on our Websites when they are below the legal limit of the country in which they reside. The consent of the parents will be required for the children to participate in BONH experiences and events.
TOOLS to Manage the Personal Data We Collect
By using our Website, we also provide you with notifications or obtain consent for certain practices. For example, we will obtain consent to use your location or send push notifications. We may obtain this consent through the Website or using the standard permissions available on your device.
WHY and HOW do we use Your Personal Data?
We use your personal information as follows:
To Provide the Functions of the Web Page and Services Requested
When you use our Website, we will use your personal information to provide you with the product or service you request. For example, if you make a purchase at bonhbcn.com; or participate in an event or promotion, we will use the contact information you provide to communicate with you about the purchase, event or promotion. If you contact our customer service, we will use information about you, such as the delivery or payment information, or the product you have purchased, in order to help you solve a problem or question.
In many cases, to use particular features within our Website, you may need to provide BONH BCN with additional data or additional consent to use certain data in a certain way.
To Communicate Information about our Products, Services, Events and for Other Promotional Objectives
To Communicate Information about our Products, Services, Events and for Other Promotional Objectives
If you are a current BONH BCN customer (for example, if you have placed an order with us), we may use the contact information provided to send you marketing communications about similar products or services of BONH BCN, when permitted by applicable law ( unless you have waived it). In other cases, we will ask for your consent to send you marketing information. We may use the information you provide us, as well as information about other BONH BCN products or services - such as your use of the Websites, your visits, your participation in BONH BCN events and contests to personalize communications about products and services that may be of interest to you.
To Operate, Improve and Maintain our Business, Products and Services
We may use the information you provide us to operate our business. For example, when you make a purchase, we can use that information for accounting, auditing and other internal functions. For another example, we may use data about how you use our products and services to improve your user experience and to help us diagnose technical and service problems, as well as to administer our Website.
To protect Our Property or Security or Own or Third Party Rights
For General Research and Analysis Objectives
We use data about how our visitors use our Website and services to understand the behavior or preferences of customers. For example, we can use information about how bonhbcn.com visitors search and find products to better understand the different ways to organize and present product offers in our store.
We can also use your personal data for other purposes and, for this, we will provide you with a specific notice at the time of collection and obtain your consent when necessary.
For the processing of your personal data, our legal basis depends on how you interact with our Websites.
When you buy BONH BCN products from our Web Page we need your personal data to fulfill our contract with you. For example, we will need your bank and contact information for the delivery of your order.
We also rely on other legal bases, such as our legitimate interests as a company, the fulfillment of a legal obligation or the protection of your vital interests.
EXCHANGE OF YOUR PERSONAL DATA
Exchange of BONH BCN
BONH BCN shares your personal data with:
Third parties providing services that process personal data on behalf of BONHBCN, for example, to deal with credit cards and payments, deliveries, hosting, managing and servicing our data, distributing emails, researching and analyzing, managing promotions brands and products, as well as administer certain services and functions. When using services provided by a third party, we will agree that you are required to establish technical and organizational measures to protect your personal data.
To any other third party as long as you have given your consent.
We may also transfer the personal data we have about you in the event that we sell or transfer all or part of our business or assets (including in the event of reorganization, spin-off, dissolution or liquidation).
PROTECTION AND MANAGEMENT of Your Personal Data
Encryption and Security
We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of your personal data.
Conservation of your personal data
YOUR RIGHTS in relation to your personal data
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability) (iii) the correction of your personal data if they are incomplete or inaccurate; or (iv) the deletion or restriction of your personal data in certain circumstances offered by law. These rights are not absolute. When we have obtained your consent for the processing of your personal data, you have the right to revoke your consent at any time.
Waiver of commercial communications
If you have an account with BONH BCN, you may stop receiving advertising communications from BONH BCN, modifying your preferences in the "view or change my profile" section of our Website. You can also renounce them by modifying your email, by clicking the link to cancel your subscription, or by following the resignation instructions included in the message.
COOKIES and PIXEL TAGS
BONH BCN collects information, which may include personal data, from your browser when you use our Websites. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP address; (ii) unique identifier of cookies, information of cookies and information on whether your device has software to access certain functions; (iii) unique identifier of device and type of device; (iv) domain, browser type and language, (v) configuration of the operating system and system; (vi) country and time zone; (vii) web pages visited previously; (viii) information about your interaction with our Web Pages, such as click behavior, purchases and indicated preferences; and (ix) access times and reference URL.
Third parties may also collect information through the Websites through third-party cookies, plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
Functional: These cookies are necessary for the basic functionality of the Website and, therefore, they are always enabled for it. These include cookies that allow you to be remembered while browsing our Web Pages in a single session or, if requested, from session to session. They help to make possible the process of purchase and payment, as well as to attend safety issues and in accordance with the regulations.
Performance: These cookies allow us to improve the functionality of our Websites by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember the preferences of the web page you have selected. Rejecting these cookies can generate badly adapted recommendations and a slow performance of the website.
Social networks and Advertising: Social network cookies offer you the possibility to connect to your social networks and share the content of our Web Pages through social networks. Advertising cookies (from third parties) collect information to help you better adapt advertising to your interests, both inside and outside of our Websites. In some cases, these cookies involve the processing of your personal data. Rejecting these cookies can generate advertising that is not so relevant to you or that can not link effectively with Facebook, Twitter or other social networks and / or that does not allow you to share content on social networks.
You can always change your preferences by visiting the "Cookies Settings" section at the end of each page of our Web Pages.
To obtain a complete and updated summary of each third party that accesses your web browser (through BONHBCN Websites or otherwise), we recommend that you install a web browser plugin designed for this purpose. You can also choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies. This is done through the browser settings in each browser and device you use. Each browser is a little different, so look in your browser's Help menu to know the correct way to modify your cookies. If you disable cookies, you may not have access to many features that make our Websites and Apps more efficient and therefore, some of our services will not work properly.
USE OF BONHBCN Web Pages with Third Party Products and Services
QUESTIONS and Comments
If you wish to send us your comments, questions or concerns, or if you wish to exercise your rights related to your personal data, please contact the customer service or our Data Protection Delegate in our Privacy Office at the following address:
You can also send us an email to email@example.com
If you contact us with a privacy complaint, it will be evaluated with the objective of resolving the matter in an appropriate and effective manner. You also have the right to file a complaint with the supervisory authority in the country where you reside.